Frequently Asked Questions

If one or more of the print job settings on the device are not editable, check that:

• the system requirements have been met.

• the required settings have been configured.

Yes, if the Site ServerSite Servers take over the role of a Primary Application Server in the event of network outages. Key roles taken over include authentication, copy and print tracking and Find-Me printing. Site Servers ensure continuous availability of printing resources to support key business functions over unreliable network links or during unplanned network disruptions. is online and the advanced config keyA config key stores information about a specific advanced setting in PaperCut. Config keys are editable by an administrator in the Config Editor. system.site.offline-change-print-job-settings.enabledis set to Y, then users are able to change the settings of held print jobs during an Application ServerAn Application Server is the primary server program responsible for providing the PaperCut user interface, storing data, and providing services to users. PaperCut uses the Application Server to manage user and account information, manage printers, calculate print costs, provide a web browser interface to administrators and end users, and much more. outage. For more information, see Configure the ability to change attributes of print jobs at the device.

No. Users cannot change settings that contradict a printer's Filters and Restrictions. If a user makes such changes, the device displays an error, preventing the job from being released. The user is allowed to release the job only when its settings comply with the printer's Filters and Restrictions. For more information, see Configure the ability to change attributes of print jobs at the device.

Yes, but not by default. When upgrading from PaperCut MF 18.1.4 or earlier, if Advanced Print Scripting is detected, then the default is NOT to allow users to change print settings. This prevents users from being able to contravene print policies implemented via scripting.

However, change the default settings to allow users to change print settings of held print jobs on the device if your Advanced Print Scripting:

• does not affect the print settings that can be changed

• converts a print job to grayscale or 2-sided (users cannot contravene this change at the device anyway).

For more information, see Configure the ability to change attributes of print jobs at the device.

Yes. Users can change their print job settings at the device no matter how they have sent the print job to the print queueA print queue displays information about documents that are waiting to be printed, such as the printing status, document owner, and number of pages to print. You can use the print queue to view, pause, resume, restart, and cancel print jobs..